Let gaming be a source of fun, not stress. e98 believes every player deserves a safe and healthy environment to play in — and we're always here to make sure of it.
Important Warning: Online gaming is for individuals aged 18 and above only. Gaming is entertainment — not a source of income. If you feel gaming is getting out of control, seek help immediately.
E98 provides six powerful tools to protect every player
Set your own daily, weekly, or monthly maximum deposit limit. Limits take effect immediately once set, and a 24-hour waiting period applies before they can be increased.
Decide in advance how long you will play. You'll receive automatic reminders at your set time, and the session will log you out automatically when it ends.
Take a temporary break from 24 hours up to 6 weeks. During this time, placing bets or making deposits will not be possible — your decision is fully protected.
Apply for a long-term self-exclusion — from 6 months up to a permanent ban. Making this decision is a sign of courage, not weakness.
Stop yourself from wagering beyond a set amount. Define a maximum bet for each game and stay within your budget.
Review a summary of your gaming time and spending at regular intervals. Seeing the real numbers makes it easier to stay in control and make informed decisions.
Responsible gaming means treating gaming purely as entertainment — not as a way to build wealth or solve financial problems. e98 believes gaming is enjoyable only when it stays within your means and has no negative impact on your daily life.
Responsible play is becoming increasingly important within Bangladesh's online gaming community. At e98, it goes beyond policy — we provide real tools and support to help every player build healthier gaming habits.
The core principles of responsible gaming are: playing within a budget, respecting time limits, not chasing losses, and never using gaming as a way to cope with stress. Keeping these four principles in mind ensures gaming stays enjoyable.
It can be hard to notice when gaming has crossed the line. e98 wants you to stay aware — if any of the signs below apply to you, take action right away.
If even one of the signs above applies to you, don't take it lightly. It's not a failure — reaching out for help is the bravest thing you can do. e98 is here for you.
Gaming addiction is a recognized mental health condition. It is not a character flaw — it is treatable, and full recovery is possible with the right support.
Log in to your e98 account and activate any Responsible Gaming tools at any time from "Account Settings." Each setting takes effect immediately and is easy to use by following the steps below.
Settings → Responsible Gaming → Deposit Limit → Choose your amount and timeframe.
Settings → Responsible Gaming → Session Time Limit → Set the number of hours.
Settings → Responsible Gaming → Loss Limit → Set your daily/weekly amount.
Settings → Responsible Gaming → Reality Check → Select 30/60/90 minutes.
Sign in to e98 with your username and password.
Click the profile icon in the top right corner and select "Account Settings."
Click the "Responsible Gaming" tab in the menu.
Enable deposit limits, session timers, or other tools based on your needs.
Clicking "Save" will apply the changes immediately.
Self-Exclusion is e98's most powerful Responsible Gaming tool. It allows you to voluntarily block access to your account for a set period of time or permanently.
During self-exclusion, you will not be able to log in, place any bets, or receive promotional emails. This is a firm commitment — your decision will be fully respected throughout the exclusion period.
E98 is strictly for individuals aged 18 and above. We enforce a rigorous age verification process to protect minors. Identity verification is mandatory at registration and before any significant transactions.
If there are children or teenagers in your household and you have concerns, please take the steps below.
If a minor is found to be using e98, that account will be closed immediately and all associated data will be deleted. There are no exceptions to this policy.
Dealing with a gaming problem alone can be difficult. Beyond e98's support team, seeking professional help is completely normal and sensible. Some options are listed below.
24 hours a day, 7 days a week. Get immediate help with any gaming concerns.
[email protected] — Share your concerns confidentially. Expect a response within 24 hours.
Talk to someone you trust. Support from people close to you can make a real difference in overcoming problematic gaming.
Reach out to a local mental health clinic or counselor. Professional help is the most effective option.
Our trained support team specializes in responsible gaming. Type "Responsible Gaming" in live chat to be connected directly with a specialist.
Ask yourself the questions below. If you answer "yes" to more than three, we strongly encourage you to use our Responsible Gaming tools or seek professional support.
Do you spend more than your set budget and regret it afterwards?
Do you spend more time and money trying to win back what you have lost?
Do you feel irritable or restless when you can't play?
Do you hide how much you spend on gaming from family or friends?
Do you prioritize gaming over sleep, food, or professional responsibilities?
Do you turn to gaming to escape stress or loneliness?
Have you ever borrowed money or cut other expenses to keep gaming?
Have you tried to stop gaming but couldn't?