e98 Privacy Policy

Some personal information is collected from you when you register and use the e98 platform. This data is used solely for service delivery, account management, and fulfilling legal obligations. We never collect more information than is necessary.

Under e98's privacy policy, there are two main types of data collection — information you provide directly, and information collected automatically.

E98 uses the information collected under this privacy policy for the following purposes only. In each case, only the data strictly necessary for that purpose is used — nothing more.

• Account Management: To handle registration, login, identity verification, and account security.
• Financial Transactions: To process deposits and withdrawals and maintain a record of all transactions.
• Customer Support: To resolve your issues, process complaints, and provide support.
• Promotions & Offers: To send you relevant bonuses and offers based on your preferences (you can opt out of this at any time).
• Security & Fraud Prevention: To detect unauthorized access, multi-account activity, and suspicious behavior.
• Legal Obligations: To ensure required reporting and compliance with government or regulatory authorities.
• Service Improvement: To analyze platform performance and improve the overall user experience.

E98 retains your personal data only for as long as necessary. All data is kept while your account remains active. After account closure, certain information may be retained for a defined period to meet legal requirements.

• Transaction Records: At least 5 years after account closure (for legal compliance).
• KYC Information: Up to 3 years after account closure.
• Communication Records: Support chat and email for up to 2 years.
• Gaming History: For the duration of account activity and up to 1 year after closure.
• Marketing Preferences: Removed immediately upon unsubscription.

Once the designated retention period ends, data is securely deleted or anonymized.

E98 takes great care when it comes to sharing your data with third parties. Information may only be shared in the specific circumstances outlined below:

• Payment Providers: For deposits and withdrawals, approved payment gateways such as Mobile Banking, Nagad, and Rocket receive only the information strictly necessary to complete the transaction.
• Identity Verification Service: For KYC purposes, only the minimum required information is shared with regulated and trusted verification agencies.
• Legal Authorities: Information may be disclosed to relevant authorities in response to court orders, government investigations, or other legal obligations.
• Technology Service Providers: Third-party companies contracted for server hosting, cybersecurity, or analytics services, who are bound to comply with our privacy policy.

E98 uses cookies and similar technologies on its website. Cookies are small data files stored in your browser that help make your browsing experience smoother and more convenient.

You can disable or clear cookies at any time through your browser settings. However, disabling essential cookies may affect certain features of the site.

Under e98's privacy policy, you have several important rights regarding your own data. These rights give you full control over your information.

E98 is a platform exclusively for users aged 18 and above. e98 never knowingly collects information from minors. Our privacy policy places special importance on protecting children.

Age verification is mandatory at registration. If it is found that a minor has created an account using false information, that account will be immediately closed and all associated data will be deleted.

E98 applies industry-leading security measures to protect your personal data. A key part of our privacy policy is the use of both technical and administrative safeguards.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): An additional layer of security can be added to your account.
• Firewall Protection: Advanced firewall and intrusion detection systems are active.
• Regular Audits: Regular security audits conducted by independent security experts.
• Restricted Access: Only authorized personnel may access data on a need-to-know basis.
• Data Backup: Secure encrypted backups are created on a regular basis.

That said, no system can guarantee 100% security on the internet. In the event of a data breach, we will notify affected users as quickly as legally required and take all necessary steps to address the situation.

E98 may update this privacy policy from time to time. After each change, the "Last Updated" date at the top of the page will be revised. For significant changes, you will be notified in advance by email or account notification.

Continued use of the website after an updated policy has been published will be considered acceptance of the new terms. We recommend visiting this page regularly to stay informed.

If you have any questions, concerns, or complaints about this privacy policy, please contact e98's data protection team. We are always committed to safeguarding your privacy and are ready to resolve any issues promptly.

• Email: [email protected]
• Live Chat: Via the chat icon at the bottom right of the website.
• Support Hours: 24 hours a day, 7 days a week.
• Response Time: Typically within 24–48 hours.